We’re glad you’re here. SFI Health are always happy to connect with you on social sites like Facebook and Instagram to provide information about our products. This page provides a place to discuss and engage in positive conversations around our family of products, initiatives, services and breaking news. The following guidelines are designed to help provide a quality environment for our customers. Please take a minute to read them and keep them in mind when engaging with any of our pages or platforms.
We understand that health and wellness is a subject many of you are passionate about – a passion we share as we strive to source and produce the highest quality products to improve the quality of people’s lives.
Whilst we welcome all questions and commentary, including constructive feedback, we do expect that participants post content and commentary that is both relevant and respectful to this community as a whole.
We don’t take decisions on moderating posts lightly, however, SFI Health Australia reserves the right to remove any posts that don’t adhere to our guidelines and to block anyone who violates them repeatedly. Specifically, we do not tolerate posts of this nature:
Abusive, harassing, stalking, threatening or attacking others
Defamatory, offensive, obscene, vulgar or depicting violence
Hateful in language targeting race/ethnicity, religion, gender, nationality or political beliefs
Fraudulent, deceptive, misleading or unlawful
Trolling or deliberate disruption of discussion
Violations of any intellectual property rights
Spamming in nature
Uploading files that contain viruses or programs that could damage the operation of other people’s computers
Commercial solicitation or solicitation of donations
Link baiting (embedding a link in your post to draw traffic to your own site)
Used to identify a specific person or group of persons
Used to disclose any personal or financial information
Considered inappropriate by SFI Health Australia
We welcome your comments on our page but we ask that you help us comply with the Therapeutic Goods Advertising Code. Please consider these guidelines before commenting. We will remove any comments that may result in us breaching the Code.
We love when you comment and tag your friends and family on our posts but we ask that you do not do the following on our social media posts and pages:
endorse our product if you are:
an employee or contractor of a government authority, a hospital or a healthcare facility
a health practitioner, health professional or medical researcher
involved with the production, sale, supply or marketing of our product
not using your own name on this social media platform
imply that a government authority, a hospital or a healthcare facility endorse our product
make public comments about how a product works for you outside of its intended purpose, as these comments can be misleading - our products are developed for particular purposes, as stated on the label and/or in our advertising
make public comments about serious conditions, diseases, or ailments, such as public comments about how a product helped with your treatment of a serious disease or how it will relieve a tagged person's serious condition
We also have an obligation to make sure any advertisements we make, including endorsements and testimonials, are not misleading. Therefore we promise to disclose where a person has been, or will be, compensated for making a testimonial; where we have actors making the testimonial, such as in cases where the original person who made the testimonial does not want to appear in our advertisement; or where the person making the testimonial is an immediate family member of anyone employed by our business.
SFI HEALTH INFORMATION
Please keep this in mind when posting comments and let's keep the SFI Health Australia Facebook page as a friendly, fun and informative space for all to share.
If you have concerns about our Facebook and Instagram page, please email firstname.lastname@example.org.