SFI Health

Social Media

Social Media House Rules



We’re glad you’re here. SFI Health are always happy to connect with you on social sites like Facebook and Instagram to provide information about our products. This page provides a place to discuss and engage in positive conversations around our family of products, initiatives, services and breaking news. The following guidelines are designed to help provide a quality environment for our customers. Please take a minute to read them and keep them in mind when engaging with any of our pages or platforms.


We understand that health and wellness is a subject many of you are passionate about – a passion we share as we strive to source and produce the highest quality products to improve the quality of people’s lives.

Whilst we welcome all questions and commentary, including constructive feedback, we do expect that participants post content and commentary that is both relevant and respectful to this community as a whole.

We don’t take decisions on moderating posts lightly, however, SFI Health Australia reserves the right to remove any posts that don’t adhere to our guidelines and to block anyone who violates them repeatedly. Specifically, we do not tolerate posts of this nature:

  • Abusive, harassing, stalking, threatening or attacking others

  • Defamatory, offensive, obscene, vulgar or depicting violence

  • Hateful in language targeting race/ethnicity, religion, gender, nationality or political beliefs

  • Fraudulent, deceptive, misleading or unlawful

  • Trolling or deliberate disruption of discussion

  • Violations of any intellectual property rights

  • Spamming in nature

  • Uploading files that contain viruses or programs that could damage the operation of other people’s computers

  • Commercial solicitation or solicitation of donations

  • Link baiting (embedding a link in your post to draw traffic to your own site)

  • Used to identify a specific person or group of persons

  • Used to disclose any personal or financial information

  • Considered inappropriate by SFI Health Australia


We welcome your comments on our page but we ask that you help us comply with the Therapeutic Goods Advertising Code. Please consider these guidelines before commenting. We will remove any comments that may result in us breaching the Code.

We love when you comment and tag your friends and family on our posts but we ask that you do not do the following on our social media posts and pages:

  • endorse our product if you are:

  • an employee or contractor of a government authority, a hospital or a healthcare facility

  • a health practitioner, health professional or medical researcher

  • involved with the production, sale, supply or marketing of our product

  • not using your own name on this social media platform

  • imply that a government authority, a hospital or a healthcare facility endorse our product

  • make public comments about how a product works for you outside of its intended purpose, as these comments can be misleading - our products are developed for particular purposes, as stated on the label and/or in our advertising

  • make public comments about serious conditions, diseases, or ailments, such as public comments about how a product helped with your treatment of a serious disease or how it will relieve a tagged person's serious condition

We also have an obligation to make sure any advertisements we make, including endorsements and testimonials, are not misleading. Therefore we promise to disclose where a person has been, or will be, compensated for making a testimonial; where we have actors making the testimonial, such as in cases where the original person who made the testimonial does not want to appear in our advertisement; or where the person making the testimonial is an immediate family member of anyone employed by our business.


This SFI Health Australia Facebook and Instagram page is a place for you and others to discuss any related topics to the SFI Health product range. Comments posted by our community on this page do not necessarily reflect the views of SFI Health Australia. All users must comply with the SFI Health and SFI Health House Rules, as well as Facebook's Terms of Use (and any other applicable conditions of use on Facebook).


You acknowledge and agree that SFI Health Australia Facebook and Instagram Page is a means of public and not private communication, whereby information and images submitted can be accessed by the general public. You authorise and license SFI Health Australia to copy, reproduce, communicate, distribute, perform and display the content you post on this page for its research, promotional, publicity or other business purposes (and you consent to this reproduction without attribution of your authorship, without your inspecting or approving the work and to the extent there is any alteration of your work). You agree that we may collect and use your personal information in accordance with the SFI Health Group privacy policy.

Please keep this in mind when posting comments and let's keep the SFI Health Australia Facebook page as a friendly, fun and informative space for all to share.

If you have concerns about our Facebook and Instagram page, please email customer.service@sfihealth.com.au.


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